Contact Us
Not sure whether a boat-only trip fits your schedule or a full-day option with viewpoints makes more sense? Send a note and we will help you narrow it down. We can talk through departures from San Cristóbal de las Casas and Tuxtla Gutiérrez, pickups, and what operators such as Jalapeño, OTISA VIAJES, and Chiapas Family Tours include. Corrections, broken listings, and ideas for new categories are all welcome too.
This page is the direct line to the people who build and maintain the site. We compare boat tours of the canyon on the Grijalva River, viewpoint trips, kayak crossings, and multi-day Chiapas packages, and we read every message ourselves. Nothing here is automated. Tell us what you are trying to plan and we will answer with specifics rather than generic advice, usually pointing you to the exact listing that covers it.
Details That Speed A Reply
- Your departure city, whether San Cristóbal de las Casas, Tuxtla Gutiérrez, or Chiapa de Corzo itself, since that determines which listings apply.
- The date or rough window of your trip, plus party size, which matters most for the private car option priced per group of up to three.
- Whether you want a boat ride on the river, time at the miradores, or both, so we can suggest the right mix of canyon and viewpoints.
- Any operator you already have in mind, from Jalapeño to EcoExperiencias México to Selva Azul, or a note that you are open to suggestions.
- Language preference if you need a guide in English, Spanish, or both, because not every listing offers the same guiding languages.
A short message with those points is enough. You do not need to draft anything formal. If you are comparing two specific tours, name them both and tell us what is holding you back, whether it is duration, price, or pickup logistics. Vague questions get useful answers here, but specific ones get better ones.
Bookings And Our Replies
One thing to be clear about: we do not run the tours and we do not take bookings. Every trip listed here is operated by a local company and booked through the live listing page. If your payment fails, your date needs changing, or a pickup runs late, the operator handles it, and most of the tours on this site offer free cancellation, though two are non-refundable, so check each listing. We can help you figure out who to contact and what to ask.
For everything else, write to info@sumiderocanyontours.com. Questions about which tours leave from which city, how the canyon boat portion works, or whether a multi-day Chiapas package makes sense for your dates all get a direct answer. We answer in English and Spanish. If we do not know something, we say so rather than guessing at details you would then rely on for travel plans.